11 March, 2024

Customer Relations Manager (CRM)

Asco Motors

Location: 

Port Vila

 

Due Date: 

21-03-2024

 

Type: 

Full time

 

Organisation Description: 

Asco Motors is the official dealership for Toyota, Yamaha, Fisher and Paykel, and Haier products in Vanuatu.

 

Job Desctiption:

Our CRM performs outgoing phone calls to customers to collect feedback on their recent interaction with our business. The CRM will record details accurately and make the information and analysis available to higher management in a timely manner.

The CRM is also a customer contact point for complaints and inquiries regarding their experience with all departments, including customer service, finance and sales. This position reports directly to the CEO but also works directly with key department managers.

 

Selection Criteria:

Our new CRM must have the following experience:

• Customer service and strong communication skills
• Good command of the English language
• Problem-solving skills
• Highly confident, with the ability to work in a team
• Effective organizational and telephone skills
• Good quality analytical and negotiation skills
• Able to understand and carry out directions as instructed
• Commitment to Customer Care and Retention

 

Salary:

 

How to Apply

Apply by:

Email

 

Contact Person:

MJ

 

Contact Phone:

 

Email to send applications to:

maru@asco.vu

 

Postal Address or location to apply in person:

 

Website:

https://www.toyota-vanuatu.com/our-careers/

 

How to apply - more information:

Please email your CV and cover letter to maru@asco.vu

 For further information on the above job please contact the employer directly.

 

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