Iririki Island Resort & Spa
Location:
Port Vila
Due Date:
03-07-2026
Type:
Full time
Organisation Description:
Our Mission is to provide to all our guests an unparalleled experience by delivering exceptional service in an atmosphere of luxury, relaxation and respect for the environment, while at the same time providing our employees with exceptional training, a career path and job security.
Job Desctiption:
Iririki Island Resort & Spa is seeking for a suitable candidate to appoint for the role of Receptionist / Night Auditor.
Essential Duties and Responsibilities:
• Audit, post and balance daily cashiers, work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
• Ensure credit card system reconciles to daily transaction lists
• Schedule, assign daily work, inform and train team members
• Ensure the maintenance of professional financial standards throughout the hotel
• Undertake a review of end-of-day takings against logged reports
• Edit all reports to ensure accuracy and full completion
• Investigate any anomalies found between daily reports and takings
• The Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the resort's vision and values on customer satisfaction.
• The main purposes of the resort reception area's staff are to respond courteously to guest' requests, general running of the reception desk and any other duties as required by the Front Office Manager or Rooms
• To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
• To deal with guests requests to ensure a comfortable and pleasant stay.
• To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
• Responsible for accurate and efficient accounts and guests billings
• Manage the Reception Cash float and ensure it is balance at the end of shift.
• To undertake general office duties, including correspondence, emails, filing and switchboard and to ensure the smooth running of the reception area.
• To keep up to date with room prices and specials to provide accurate information to guests.
• Report any maintenance issues, breakage or cleanliness problems to relevant department Supervisors/Managers.
• Ensure a smooth handover to the next shift.
• Assist in late check-ins
• Perform other related duties, as assigned by the Rooms Division Manager & Chief Financial Officer and his absence the Finance Manager.
Selection Criteria:
The successful candidate will have the following attributes:
• Previous experience in similar role is essential
• High standard of presentation and communication
• Proficiency in Room Master or a similar Property Management System (Preferred)
• Attention to details and ability to work under less supervision
• Reliable and ability to work under pressure
• Excellent interpersonal skills, including a pleasant telephone manner
• Good administrative skills a team player
Salary:
How to Apply
Apply by:
Email, In person
Contact Person:
Human Resource Officer
Contact Phone:
(678) 35060
Email to send applications to:
Postal Address or location to apply in person:
Applications to be made in writing to:
Human Resource Officer
Iririki Island Holdings Limited
PO Box 230
Port Vila
Vanuatu
Website:
How to apply - more information:
For further information please contact the employer directly.
For further information on the above job please contact the employer directly.
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