Bamboo Bay Ltd
Location:
Vanuatu
Due Date:
27-02-2024
Type:
Full Time
Organisation Description:
Job Desctiption:
New unique and charming small resort in Vanuatu is searching for a passionate and experienced Hotel Manager to lead the team and delivering exceptional service and unforgettable experiences for all guests.
Responsibilities:
OVERALL LEADERSHIP:
- Provide strategic direction and vision for the resort, aligned with the ownership's goals.
- Oversee all operations, ensuring smooth and efficient daily functioning.
- Foster a positive and collaborative work environment for all staff.
- Represent the resort professionally in the community and industry.
GUEST EXPERIENCE:
- Oversee the delivery of exceptional guest service that exceeds expectations.
- Personally resolve guest issues and concerns promptly and effectively.
- Implement initiatives to continuously improve guest satisfaction and loyalty.
- Develop and manage unique guest experiences that showcase the resort's identity.
FINANCIAL MANAGEMENT:
- Develop and manage the resort's budget, ensuring profitability and cost control.
- Analyze financial performance and implement strategies to optimize revenue.
- Work closely with ownership on financial reporting and forecasting.
OPERATIONS MANAGEMENT:
- Supervise all departments, including front desk, housekeeping, food & beverage,
activities, and maintenance.
- Ensure all departments meet the highest standards for quality and service.
- Recruit, train, and motivate a talented and dedicated team.
- Manage vendor relationships and ensure timely delivery of services and supplies.
SALES & MARKETING:
- Develop and implement effective sales and marketing strategies to attract new guests.
- Manage relationships with travel agents, tour operators, and other industry partners.
- Oversee the resort's online presence and digital marketing efforts.
- Stay informed about industry trends and adapt strategies accordingly.
QUALIFICATIONS:
- Minimum of 3 years of experience in a hotel manager or senior management role within
the hospitality industry
- Proven track record of exceeding guest expectations and driving guest satisfaction.
- Strong financial acumen and the ability to develop and manage budgets.
- Excellent leadership and communication skills, with the ability to motivate and inspire a
team.
- Effective problem-solving and decision-making skills.
- Strong understanding of sales and marketing principles.
- Passion for the hospitality industry and a commitment to providing exceptional service.
BENEFITS:
- Competitive salary and benefits
To Apply:
Please submit your resume and cover letter to bluebaygroupltd@gmail.com
Selection Criteria:
Very good communication skills required in English language
Salary:
negotiable
How to Apply
Apply by:
Contact Person:
Blue Bay Group Ltd
Contact Phone:
Email to send applications to:
Postal Address or location to apply in person:
Website:
How to apply - more information:
For further information on the above job please contact the employer directly.
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