15 February, 2024

Café Manager

Arepa Surf Cafe


Port Vila


Due Date: 




Full Time


Organisation Description: 


Job Desctiption:

As the Café Manager, you will play a crucial role in ensuring the smooth running of the café, maintaining high levels of customer satisfaction, and driving the business forward. You will be responsible for managing a team of two employees focused on food and beverage services, in addition to handling administrative and operational tasks to ensure the café continues to thrive.


Selection Criteria:

- Oversee the daily operations of the café, ensuring efficiency, quality, and service standards are consistently met.
- Manage and schedule shifts for two employees, ensuring the café is adequately staffed to handle customer volume.
- Train and develop the team on café procedures, customer service standards, and food and beverage preparation techniques.
- Monitor inventory levels and place orders for supplies as needed, while managing budget and cost controls.
- Maintain a clean, safe, and welcoming café environment for both employees and customers.
- Handle customer inquiries, complaints, and feedback with professionalism and in a manner that maintains the café's reputation.
- Develop and implement strategies to increase customer base, improve customer experience, and boost café sales.
- Collaborate with the café owner on menu development, marketing initiatives, and any special events.
- Ensure compliance with health and safety regulations and food hygiene standards.
- Be a qualified Barista




How to Apply

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How to apply - more information:

Proven experience in a managerial role within the hospitality or retail industry, preferably in a café or similar establishment. - Strong leadership skills with the ability to motivate and manage a small team. - Excellent customer service skills and the ability to handle difficult situations with grace. - Knowledge of food and beverage preparation and health and safety regulations. - Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. - Strong problem-solving skills and the ability to think on your feet. - A passion for coffee and food, with a desire to continually learn and grow within the café industry. - High school diploma or equivalent; a degree in hospitality management or a related field is a plus.

 For further information on the above job please contact the employer directly.


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