26 February, 2024


Iririki Island Resort & Spa


Iririki Island Resort & Spa, Port Vila


Due Date: 






Organisation Description: 

Our Mission is to provide to all our guests an unparalleled experience by delivering exceptional service in an atmosphere of luxury, relaxation and respect for the environment, while at the same time providing our employees with exceptional training, a career path and job security.


Job Desctiption:

Iririki Island Resort & Spa is seeking a suitable candidate to fill in the role of Receptionist and to report
to the Reception Manager, the duties for this role will include:

 To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
 To build a good rapport with all guests professionally.
 To deal with guests requests to ensure a comfortable and pleasant stay.
 To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
 Responsible for accurate and efficient accounts and guests billings
 Manage the Reception Cash float and ensure it is balance at the end of shift.
 Assist in keeping the resort reception area clean, neat and tidy at all times.
 To undertake general office duties, including correspondence, emails, filing and switchboard and to ensure the smooth running of the reception area.
 To keep up to date with room prices and specials to provide accurate information to guests.
 Report any maintenance issues, breakage or cleanliness problems to relevant department Supervisors/Managers.
 Ensure a smooth handover to the next shift.


Selection Criteria:

The successful candidate will have the following attributes:

 Previous experience in similar role is essential
 High standard of presentation and communication
 Proficiency in Room Master PMS (Preferred)
 Attention to details and ability to work under less supervision
 Reliable and ability to work under pressure
 Excellent interpersonal skills, including a pleasant telephone manner
 Good administrative skills a team player




How to Apply

Apply by:



Contact Person:

Nemi Naparau


Contact Phone:

(678) 35060


Email to send applications to:



Postal Address or location to apply in person:

Applications close 06th March, 2024

Applications to be made in writing to;
Human Resources Department
Iririki Island Resort & Spa
PO Box 230
Port Vila,




How to apply - more information:

Applications close 06th March, 2024  Applications to be made in writing to; Human Resources Department Iririki Island Resort & Spa PO Box 230 Port Vila, Vanuatu ea@iririki.com

 For further information on the above job please contact the employer directly.


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