22 September, 2017

7159 Team Leader, Retail & Customer Service

Vanuatu Post Limited

Industry: 
Other
Location: 
Port Vila, Vanuatu
Job Hours:
Full Time
Due Date
29-Sept-17



Job Description:
The major duties & responsibilities covers:
  • Retail Functions and Operations (retailing & financial services)
  • Marketing & Sales
  • Customer Service
  • Call Centre
  • Stock Management
Criteria:
Interested persons who wish to apply for the position must have the following qualification and experience:
Education
  • Minimum Diploma or Tertiary Institute equivalent certificate
  • Qualification in Management, Human Resources, Accounting and Finance, Business Administration or Sales and Marketing.
Experience
  • Minimum of three years in sales, retail and customer service
  • Over 3 years’ experience in postal industry mail products and services
  • Some understanding of postal regulations and procedures
  • Over three years in supervisory position or human resource tasks
  • Good knowledge of money remittance and associated AML and FIU compliance rules
  • Able to implement new work tasks and monitoring practices
  • Able to undertake research and planning
  • Good understanding of stock procurement and stock management
  • Experience in various Postal Customer Services Inquiries and measurement systems
  • Experience in report writing.
  • Over three years in frontline staff and customer management skills, customer complaint handling and customer inquiries
Other qualities
  • A good attitude and reliable work commitment
  • Able to take on additional responsibilities when required upon agreement
  • Self-motivated and loyal character
  • Capacity to make improvements and has growth mind-set for the business
  • High level of leadership principals, coaching skills with good work related attitude
  • Able to make sound judgments and decisions
  • Good communication skills
  • Able to write and speak English and Bislama and/or French 
  • Ability to speak to an audience
  • Negotiating skills
  • People focused and has artistic flair
  • Driver’s license is an advantage.

      Salary:

      Not Stated

      Language:

      English, Bislama, French

      How To Apply:
      Send in your application letter, CV, references and qualification by post or email direct to: Human Resource Manager, Vanuatu Post Ltd, PO Box 43, Port Vila 
      Contact Person:

      Hansel Liunamel

      Phone:

      (+678) 22000 / 5553937
      Address: 
      PO Box 43, Port Vila, Vanuatu

      Email:



      Website: 
      Not Stated
      ______________________________________________________________
      Source: 
                   22-September-17 Direct from Employer

      For further information on the above Vanuatu job please see the source or contact the employer directly.