Warwick Le Lagon Vanuatu
Location:
Port Vila
Due Date:
07-08-2026
Type:
Contract
Organisation Description:
Warwick Le Lagon Resort Vanuatu is a vibrant 4.5-Star family-friendly luxury resort located on the shores of Erakor Lagoon in Port Vila, Vanuatu, a member of Warwick Hotels and Resorts which has over 50 luxury hotels and resorts in Europe, the United States of America, the Caribbean, Asia, Africa, the Middle East and the South Pacific.
Do you have a passion for hospitality and creating unforgettable guest experiences?
Warwick Le Lagon Vanuatu is seeking a professional, friendly, and charismatic Lobby Host (Chief) to be the welcoming face of our resort. And seeking a motivated, professional, and customer-focused Reservations Agent to join our dynamic team
Job Desctiption:
Lobby Host - Key Responsibilities:
• Warmly welcome and assist guests upon arrival and throughout their stay.
• Ensure guests receive exceptional service and personalized attention.
• Maintain a welcoming and positive atmosphere in the lobby area.
• Assist to escort the guests to their rooms.
• Lead by example in delivering outstanding hospitality standards.
Reservations Agent - Key Responsibilities
• Handle all room reservations via phone, email, and online booking platforms.
• Process bookings accurately and efficiently in the reservation system.
• Respond promptly to guest inquiries and provide detailed information about resort facilities, rates, and promotions.
• Maintain up-to-date knowledge of room availability and pricing.
• Coordinate with Front Office, Sales, and other departments to ensure seamless guest experiences.
• Assist with group bookings and special requests.
• Prepare reservation reports and ensure accurate record keeping.
Selection Criteria:
Lobby Host - Requirement:
• Excellent communication and interpersonal skills.
• Strong leadership and customer service experience.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced hospitality environment.
• Previous hotel or tourism experience is highly desirable.
Reservations Agent - Requirements
• Previous experience in reservations, front office, customer service, or hospitality is preferred.
• Excellent communication skills in English (French or Bislama would be an advantage).
• Strong computer skills and experience with hotel reservation systems is desirable such Opera PMS and Guestcentrix PMS.
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Professional appearance and positive attitude.
• Strong customer service focus and problem-solving skills.
Salary:
How to Apply
Apply by:
Email, Post, In person
Contact Person:
Human Resource Department: Ms. Florence Revo
Contact Phone:
(678) 5552048
Email to send applications to:
recruitment.wllrv@warwickhotels.com
Postal Address or location to apply in person:
PO BOX 86
Port Vila
Website:
How to apply - more information:
For further information on the above job please contact the employer directly.
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