19 September, 2023

Administration Officer

Bountiful Tours and Transfers Vanuatu

Location: 

Port Vila

 

Due Date: 

30-09-2023

 

Type: 

Full Time

 

Organisation Description: 

Bountiful Tours and Transfers Vanuatu is a thriving, family-owned business that has been successfully operating in the beautiful paradise destination of Vanuatu for the past six years. Operating in a fast-paced, ever-evolving industry, Bountiful Tours and Transfers Vanuatu has witnessed significant growth throughout the years. We specialize in providing premium tour and transfer services to both domestic and international travelers, promising an unforgettable experience. We take immense pride in our commitment to excellence, quality, and personalized customer service.

 

Job Desctiption:

Bountiful Tours and Transfers Vanuatu is seeking a highly organized and detail-oriented Admin staff to join our dynamic team. As an integral part of our growing business, the Admin Staff will be responsible for ensuring the smooth and efficient operation of our administrative functions.
Responsibilities:
1. General Administrative Tasks: Perform a wide range of administrative duties including answering phone calls, responding to emails, and handling inquiries in a prompt and professional manner.
2. Reservation Management: Assist in managing bookings, ensuring accuracy, and coordinating with the operations team to ensure smooth execution of tours and transfers.
3. File and Document Management: Maintain an organized filing system for important documents, contracts, and other administrative records. Ensure all files are up-to-date and easily accessible for reference.
4. Collaborate with Team: Work closely with the Bountiful Team, including drivers and management, to ensure efficient communication, coordination, and support across all levels.
5. Customer Service: Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring a positive experience throughout their interactions with our company.
6. Office Management: Organize and maintain office supplies, coordinate petty cash expenses, and ensure the cleanliness and functionality of the office space.
7. Data Entry and Reporting: Input and maintain accurate data in our systems, generate reports as required, and assist in analyzing data to identify areas for improvement.

 

Selection Criteria:

1. Experience: Previous experience in an administrative role is preferred, although training can be provided for the right candidate.
2. Organizational Skills: Strong organizational and multitasking abilities are essential to handle multiple tasks and prioritize effectively in a fast-paced environment.
3. Attention to Detail: Accuracy and attention to detail are critical to ensure that all administrative tasks are executed flawlessly.
4. Communication Skills: Excellent verbal and written communication skills are necessary to professionally interact with customers, team members, and suppliers.
5. Computer Proficiency: Proficient in MS Office Suite (Word, Excel, PowerPoint) and other relevant software applications. Familiarity with reservation systems and databases is a plus.
6. Flexibility: A willingness to adapt to changing business needs, work well under pressure, and handle unexpected situations is crucial.
7. Positive Attitude: A friendly and positive demeanor, along with a genuine passion for providing exceptional customer service, is essential.

 

Salary:

Remuneration is negotiable and related to experience and qualifications of the successful applicant

 

How to Apply

Apply by:

Email

 

Contact Person:

Asha Boehula

 

Contact Phone:

 

Email to send applications to:

bountifultoursandtransfers@gmail.com

 

Postal Address or location to apply in person:

 

Website:

https://www.bttvanuatu.com/

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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