05 June, 2013

4159 Loan Officer

Vanuatu National Provident Fund


Banking and Financial Services


Santo, Vanuatu

Job Hours:

Not Stated

Due Date:


Job Description:

The Member Financial Services Limited (MFSL) is a subsidiary of the Vanuatu National Provident Fund to provide for its member's financial assistance. The financial assistance provided is in the form of micro-loan services for the members of the Vanuatu National Provident Fund.

The MFSL subsidiary is now seeking to recruit for its Branch Office in Santo, a suitably mature person for the position of Loans Officer - Santo Office. This position requires a reliable and responsible person of good character, experience, maturity and dedication with a desire for growth and improvement of micro-loan services to members throughout Vanuatu and especially in Santo and

northern region.

Duties and responsibilities:

1) The successful person will be responsible for all member enquiries with the role to provide timely, consistent, efficient and quality service to all fund customers

2) He/she will be responsible for the operations of the micro-loan services section in the Santo branch office and will be expected to provide leadership and advice in all facets of micro-loan enquiries and will be responsible for developing work procedures and devise improvements of services that are consistent and reflect quality services operations

3) The loan officer reports directly to the Manager, member financial services limited in Port Vila

4) Quality micro-loan services operation compliant with professionals standards

5) Accurate documenting, recording, processing, analyzing and evaluating of financial and micro-loan enquiries

6) Timely decision-making and solving of problems on financial and micro-loan enquiries

7) Growth to the micro-loan services in SANMA and other provinces in the northern provinces

8) Structured approach and close monitoring of micro-loan customer's performance.

Key attributes and requirements:


- Demonstrated organizational & managerial skills; Possess good leadership skills with good verbal and written communication skills

- Demonstrates integrity by modeling the micro-loan section with the Funds vision, values and ethical standards; Strong background in banking, lending, sales, customer services, general business accounting, including

how to read financial statements

- Excellent people skills and networking skills; Ability to work under pressure with high standards outputs; Computer literate, having analytical and problem solving skills

- Goal-driven/competitive, with desire to exceed goals and targets; Vision driven with the aim of improving and upgrading the micro-loan section

- Preference will be given to candidates with work experience in lending, banking, sales, or customer service; A formal tertiary qualification in finance, business management, economics, law or a related field may

enhance a candidates employment opportunity.


An attractive salary commensurate with qualifications, experience and abilities would be negotiated with the successful candidate.


Not Stated


How To Apply:

Please send your application accompanied with at least 3 recent references to the address provided below.

Contact Name:

Not Stated


Not Stated



The MFSL Board C/-PO Box 420, Port Vila, Efate, Vanuatu.
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