05 June, 2013

4158 Customer Services Officer

Vanuatu National Provident Fund


Banking and Financial Services


Santo, Vanuatu

Job Hours:

Not Stated

Due Date:


Job Description:

The Vanuatu National Provident Fund (VNPF) is a body established by the Vanuatu National Provident Fund Act CAP 189 to provide for member contributions to and the payment of members benefits out of the Fund.

The Fund is seeking to recruit for its Branch Office in Santo, a suitably qualified person for the position of Customer Services Officer - Santo Branch Office. This is a senior position requiring a reliable person of good character, experience, maturity and dedication with a desire for growth and improvement of services to the members throughout Vanuatu and especially in Santo and northern


Duties and responsibilities:

1) The successful person will be responsible for all members and employers enquiries and quality service to all fund customers

2) The successful candidate will be responsible for the operations of members services section in the Santo branch office and will be expected to provide leadership and advice in all facets of customer services and enquiries

3) Quality members services operation

4) Accurate and timely advice/information on member services and enquiries

5) Accurate register of membership for employees and employers.

Key attributes and requirements:


- Demonstrated organizational & managerial skills; Good communication skills (written & verbal); Be very responsible and reliable with good interpersonal relations

- Demonstrated integrity to model the branch enguiry section with the Funds vision, values and ethical standards

- Display leadership qualities and has ability to trian and manage a subordinates; Ability to work under pressure with high standard outputs; Computer literate, have analytical, problem solving and investigative skills

- Goal-driven/competitive, with desire to exceed goals and targets; Positive attitude and a team player; Clean police record

- The successful candidate should have a diploma or higher qualification from a recognized tertiary institution in one or more of the following disciplines, business and commerce, administration, accounting, management

or law; Preference will be given to a candidate with more than 3 years relevant work experience in a similar position.


An attractive salary commensurate with qualifications, experience and abilities would be negotiated with the successful candidate.


Not Stated


How To Apply:

Please send your application accompanied with at least 3 recent references to the address provided below.

Contact Name:

Not Stated


Not Stated



The General Manager, Vanuatu National Provident Fund, PO Box 420, Port Vila, Efate, Vanuatu.


01-Jun-13 Daily Post (Weekender)
Source Website:

For further information on the above Vanuatu job please see the source or contact the employer directly.
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