01 October, 2014

5211 Branch Manager - Santo Branch

Westpac Bank


Banking and Financial Services


Luganville, Santo, Vanuatu.

Job Hours:

Not Stated

Due Date:


Job Description:

The Branch Manager role has the prime responsibility to the position Westpac as the number one financial services business within their local area. This role is responsible for running and growing the business by:

- Management of expense budget

- Leading and coaching a high performing service team to realise our ambition of delighting our customers and earning all of their business

- Developing and delivering on a business plan for their local area

- Build up a position high profile in the local community, actively promoting Westpac and developing strong relationships with key members of the local community to develop a strong referral base.

The person will also be responsible to lead a team of four(4) staff and will report directly to Bank Manager in Port Vila.

Major Accountabilities in the role include:

- Run the local business; Lead and coach the team; Superior Customer Service; Operations Management; Community Partnership.

Key Business Relationship/Interactions:

- External and Internal customers; Branch Team; Local Business and Community partners; Business Banking Manager; Personal Banking Manager.

To be successful in the role, the applicant should display the following competencies:


- Track record in leading a team of specialised sales professionals with successful results

- Experience in consumer & business lending

- Commercial acumen and some experience in running a retail business

- Highly developed influencing skills

- Strategic planning skills

- Personal business development drive to build relationships in the community

- Risk and compliance discipline focus

- Demonstrated passion for delivering customer experience that delights customers, increases referrals and earns all your customers business

- Presentation and networking skills

- Excellent interpersonal skills.

- Banking experience of five (5) years experience including staff leadership or relevant experience in a similar industry.


Not Stated


Not Stated


How To Apply:

Applications should be submitted (marked confidential) and send to the address provided below.

Contact Name:

The Executive Assistant


Not Stated



The Executive Assistant, Westpac Banking Corporation, P O Box 32, Port Vila, Vanuatu.
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