05 August, 2019


Bank South Pacific (Vanuatu) Limited
Luganville, Santo

Due Date
13 Aug 2019

Full Time

Organisation Description
Bank South Pacific (BSP) is a modern and energetic bank with the largest branch, rural and electronic banking networks in Papua New Guinea, Fiji, Solomon Islands, Cook Islands, Samoa, Tonga, Vanuatu and Cambodia. BSP is committed to providing the highest level of service combined with market leading financial solutions to our corporate and retail customers.

Job Description
This vacancy exists within the Retail Banking Department in Luganville, Santo. Reporting directly to the Branch Manager.

Key Tasks and Responsibilities:
• Process business and personal customer deposits, withdrawals and transfers
• Provide superior service and asking questions to understand their requirements
• Effectively handle, escalate and follow-up customer compliments, issues and complaints
• Provide accurate information about products and services
• Identify customer needs and make referrals to Customer Service Representative, Personal   Banking Manager or Relationship Manager

Selection Criteria
• Minimum - High School Certificate
• Proficient in oral and written communication
• Ability to work under pressure to ensure high standard customer service with great   attention to detail
• Proficient in Microsoft applications (Excel & Word)
• Ability to understand and follow policies and procedures
• Previous customer service experience
• Drivers license desirable

Not Stated

How to Apply
Apply by:

Contact Person
Carol Veremaito

Contact Phone Number
Not Stated

E-mail to send applications to

Postal Address or location to apply in person
Not Stated

Website to Obtain Further Information
Not Stated

How to apply - more information
Applications to include a current curriculum vitae and a written statement in support of the application addressing the selection criteria.

For further information on the above job please contact the employer directly.