02 August, 2019

Operations Officer

Bank South Pacific (Vanuatu) Limited
Port Vila

Due Date
13 Aug 2019

Full Time

Organisation Description
Bank South Pacific (BSP) is a modern and energetic bank with the largest branch, rural and electronic banking networks in Papua New Guinea, Fiji, Solomon Islands, Cook Islands, Samoa, Tonga, Vanuatu and Cambodia. BSP is committed to providing the highest level of service combined with market leading financial solutions to our corporate and retail customers.

Job Description
This vacancy exists within the Operations Department in Port Vila, Vanuatu. Reporting directly to the Team Leader Operations.

Key Tasks and Responsibilities:
• Provide customer services for cards and internet banking queries via phone and email
• Provide first level support for difficult enquiries and resolve issues to satisfy both customer and bank
• Ensure tasks are completed in accordance with the bank's electronic banking processes and procedures
• Review and load applications for electronic banking requests
• Ensure daily reconciliation of clearing accounts are completed

Selection Criteria
• Over two years of banking experience in E-Channel processing in particular EFTPOS, ATM and daily reconciliations
• Proficient in oral and written communication
• Ability to work under pressure to ensure high standard customer service with great attention to detail
• Proficient in Microsoft applications (Excel & Word)
• Ability to understand and follow policies and procedures

Not Stated

How to Apply
Apply by:

Contact Person
Carol Veremaito

Contact Phone Number
Not Stated

E-mail to send applications to

Postal Address or location to apply in person
Not Stated

Website to Obtain Further Information
Not Stated

How to apply - more information
Applications to include a current curriculum vitae and a written statement in support of the application addressing the selection criteria.

For further information on the above job please contact the employer directly.