06 March, 2019

Guest Relation officer / concierge

This is a special free ad meant to be for positions for young people with limited experience and offer on the job training.
Ramada resort by Wyndham
Port Vila

Due Date
13 Mar 2019

Full time

Organisation Description
Ramada Resort by WYNDHAM Port Vila is a newly built full-service beachfront resort nestled on the cliffs of Erakor Lagoon views, just a few minutes from downtown Port Vila.

Offering 80 self-contained apartments with panoramic lagoon views, this premier resort caters to couples looking for a quality getaway, families and conferences and retreats.

Job Description
Your day to day
Join us as a/n Guest Relation Officer. Youll have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who can handle room blocking for the VIP arrivals bases on their preference. Prepares the VIPs' registration form, welcome booklets, , airline reconfirmation forms, temporary ID and other inserts necessary. Submits reports of VIP arrivals, VIP departures and Arrivals by flight time. Inspects the rooms and ensures that all room amenities and placed inside the rooms prior to the guest's arrivals. Welcomes and assists guest to their rooms upon arrival. Increased guests retention and satisfaction.  By bringing your passion to work everyday, we'll empower you to work as part of a team to anticipate our guests' needs and deliver a memorable service experience at front office.
Selection Criteria
Must speak, read, write and understand the English used in the workplace (An other language will be a plus) . Experience in OPERA Hotel software and their functionalities. Ideally you'll have previous hotel experience in a front office environment and a real passion for delivering great customer service. You're known for your dynamic personality and superior communication skills. You have the flexibility to work various shifts including evenings and weekends.

How to Apply
Apply by:
In person

Contact Person
Human ressources

Contact Phone Number
(678) 28000

E-mail to send applications to

Postal Address or location to apply in person
Not Stated

Website to Obtain Further Information
Not Stated

How to apply - more information
Not Stated

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.