13 May, 2019

Front Office Clerk (French Speaking)

The Melanesian Hotel
Port Vila

Due Date
24 May 2019

Full Time

Organisation Description
The Melanesian Port Vila is a 3–star hotel located in the heart of Port Vila and is a popular choice for various travelers. Its operation started in October 1991 when it was first known as “Windsor Hotel International” and it was re-branded to “The Melanesian Port Vila” in July 1997.
The hotel benefits from its excellent location which enables us to provide all of our guests an easy access to CBD and tourist attractions such as restaurants. The Melanesian Port Vila has 75 rooms with different room types ranging from Studio, Standard, Superior type to One and Two Bedroom Apartments.

Job Description
* Works as a Receptionist, Cashier, and Night Auditor
* Responsible for checking guests in and out of the Hotel
* Responsible for handling payments
* Issue room keys, information, and guests messages, etc
* Works in conjunction with the porter/security to assist guests into their rooms
* Answer various inquiries from guests
* Liaise with housekeeping department on all guests' rooms prior to check-in
* Arranges transfers for guests
* Compute bills using Room Master property management system, collect payment and make change for guests
* Run various reports on the computer for management
* Perform other duties as assigned.
Selection Criteria
Must be year 10 to 13 school level
Must have at least 3 years of previous experience in front office in a 3 to 4 star hotel
Must be a Vanuatu citizen currently living in Port Vila
Possess good interpersonal, communication and customer service skills
Be willing to work long hours during busy period
Be willing to work a variety of shifts, including Weekends and Public Holidays
Be punctual and trustworthy
Be willing to learn new tasks
Have a clean police report
Have the ability to work with less supervision
French speaking is preferred.
Not Stated

How to Apply
Apply by:
In person

Contact Person
Not Stated

Contact Phone Number
(+678) 22150

E-mail to send applications to

Postal Address or location to apply in person
The Melanesian Hotel
P.O. Box 810 Port Vila Vanuatu

Website to Obtain Further Information
Not Stated

How to apply - more information
CV, references, & application letter

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.