18 August, 2017

7091 General Management Couple

Mangoes Resort

Industry: 
Hotels, Restaurants & Tourism
Location: 
Port Vila, Vanuatu
Job Hours:
Not Stated
Due Date
23-Aug-17



Job Description:
Mangoes Resort & Restaurant is currently seeking a General Management Couple to join our professional and dynamic Resort.
Your primary responsibility is ensuring a high level of guest service at all times across the resort.

Your tasks and responsibilities will consist of, but are not limited to the following:
  • Display host/hostess type qualities when taking ownership of the Hotel
  • Lead by example when attending to guest requests. Be proactive and resourceful
  • Take initiative to ensure that interactions with our customers are positive and productive
  • Assist in all areas of the hotel during peak times to eliminate potential issues
  • Work together so that colleagues and management meet the goals of all the departments
  • Have the necessary skills and training to actively resolve complaints and challenges presented by customers
  • Provide guidance, support, training and leadership to all employees
  • Responsibility for the health and safety of all patrons, guests and staff members.
Criteria:
  • Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service styles is what sets you both apart from the rest
  • You are naturally confident and able to approach people and initiate conversation along with a strong knowledge of the hotel and its surrounding area
  • You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security
  • You have an outcome driven approach to performance and results. Strive to achieve excellence in your field
  • You have experience in Fidelio or Opera, Microsoft Word and Outlook
  • You will be available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per our business demands.
The successful candidates will have at least 15 years’ experience in a similar role or environment. 
Preference will be given to candidates with previous experience in Vanuatu.

        Salary:

        Not Stated

        Language:

        English, French

        How To Apply:
        Please send your CV’S & references to mangoes@vanuatu.com.vu  Attention: Operations Manager
        Only successful applicants will be contacted.

        Contact Person:

        Operations Manager

        Phone:

        (+678) 24923
        Address: 
        Mangoes Resort, PO Box 862, Port Vila, Vanuatu

        Email:
        Website:
         www.mangoesresort.com
        ______________________________________________________________
        Source:
                      18-August-17 Direct from Employer

        For further information on the above Vanuatu job please see the source or contact the employer directly.