03 July, 2024

General Manager

Holiday Inn Resort Vanuatu


Port Vila


Due Date: 




Full time


Organisation Description: 

The Holiday Inn Hotels & Resort brand belongs to the IHG® family of brands - a successful, global hospitality company with over 5,600 hotels and resorts in over 100 countries around the world. At Holiday Inn Resort Vanuatu our job is to bring the joy of travel to everyone. That's where you come in! We're looking for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one. When you're part of the Holiday Inn Resort Vanuatu you're more than just a job title.


Job Desctiption:

- Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results.
- Analyze financials to drive revenues, future profitability, and maximum return on investment.  Use distribution channels and technology platforms to drive revenue and maximize market share.
- Lead capital plans and asset management initiatives, including working with owner to maintain or improve property's market leadership position.
- Develop programs that drive improvements in team member engagement and are aligned with the Holiday Inn brand service behaviors.
- Develop, implement and monitor team member succession planning to ensure future bench strength.  Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
- Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.
- Demonstrate brand citizenship by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates.
- Drive improvement in guest satisfaction goals.  Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
- Make time to interact with guests, solicit feedback and build relationships.


Selection Criteria:

- Bachelor's degree/higher education qualification/equivalent in Hotel Administration, Business Administration, plus five to ten years prior hotel management experience, or equivalent combination of education and experience.  Experience required may vary based on size and complexity of operation.




How to Apply

Apply by:



Contact Person:

Emmeline Lulu


Contact Phone:


Email to send applications to:



Postal Address or location to apply in person:




How to apply - more information:

 For further information on the above job please contact the employer directly.


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