Asco Motors
Location:
Port Vila
Due Date:
27-06-2024
Type:
Full time
Organisation Description:
Asco Motors is the official dealership in Vanuatu for Toyota, Yamaha, Fisher and Paykel, and Haier.
Job Desctiption:
The Service Technician is responsible to do the job right the first time by carrying out periodic maintenance service and general repairs with minimal to zero comebacks (Fix it right is followed). Responsibilities include: to complete all repair orders within the time allocated by the Team Leader and achieve monthly productivity and efficiency targets set by the Service Manager; and to ensure dealer quality control standards are obtained at all times.
Duties:
*Support the Service Manager to achieve department financial KPI's and business objectives. This is to be achieved through working diligently on assigned work to achieve high productivity and efficiency;
*To maintain Company assets and equipment in good working condition;
*Ensure security is maintained at the highest level of all workshop assets such as tooling & equipment, lubricant & material stock.
*Do the job right the first time: Fix-It-Right;
*Use all protective equipment to maintain the cleanliness and protection of the customer's vehicle (Seat Covers, Floor Mats, and Guard Covers);
*Ensure all customers' requests on the repair order are completed to a high quality standard;
*Escalate and problems or issued faced within the fixing of the vehicle to the Foreperson / Team Leader and provide any recommendations for additional work quickly and accurately;
*Strive to complete all repair orders within the time allotted and advise the Team Leader of any additional repair items found during a service or general repair;
*Request Team Leader to carry out inspection of all work completed;
*Clock-on daily to personal time card upon arrival and off upon departure;
*Maintain accurate daily clocking practices by clocking on and off every repair order, including changing of jobs (if several operation codes) on the R/O;
*Write down clear accurate account of all work performed onto the repair order and report all parts, oils and materials used.
*Ensure Quality Gates form is filled with all relevant information;
*Keep work area clean and tidy at all times.
*Promote good health and safety practices, follow and support the implementation of ANZEN requirements to ensure a safe working environment;
*Ensure protective equipment is worn at all times and if there is a lack of such protective equipment, to raise this to the Service Manager quickly;
*Ensure ongoing 5S activity is supported and standards maintained in the service department at all times.
*Attend learning and development training modules and programs as instructed by the Service Manager (On the Job training, Toyota Technician and Pro Technician Training);
*Inquire and discuss on a weekly basis the targets for the week (RO Closing, WIP, Productivity, Efficiency, Sales);
*Attend and contribute to regular weekly meetings with the Team Leader and Service Manager.
*To always ensure total Customer Satisfaction.
*Treat all customer's vehicles and belongings with care;
*Contribute to total customer satisfaction by carrying out of all services and repairs allocated on a daily basis.
*Treat other technical staff, administration and management with respect and communicate any issues.
Selection Criteria:
*Previous experience in a similar role is required
*Punctual and honest
*Great communication skills
*Hard working and a team player
Salary:
How to Apply
Apply by:
Contact Person:
MJ
Contact Phone:
Email to send applications to:
Postal Address or location to apply in person:
Website:
How to apply - more information:
Please email your CV and cover letter to maru@asco.vu
For further information on the above job please contact the employer directly.
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