03 June, 2023

Reservation agent

Warwick Le Lagon - Vanuatu

Location: 

 

Due Date: 

13-06-2023

 

Type: 

 

Organisation Description: 

Warwick Le Lagon - Vanuatu is a 4.5-star family resort on Erakor Lagoon in Port Vila, Vanuatu.  Warwick Hotels and Resorts is a global hospitality company and encompasses over 60 hotels with more than 8,000 rooms in 25 countries.  The group of hotels, known as The Collection, consists of owned, managed and affiliate member hotels. resorts worldwide in locations including Europe, USA, Asia, Middle East, Africa and the Pacific.
Warwick Le Lagon Resort invites interests from suitably qualified, experience individuals for the position below.

 

Job Desctiption:

• Answer guest enquiries in a timely and professional manner.
• Maintain high level of knowledge about the hotels and local area.
• Quote rates, process and confirm reservations by e-mail or telephone, in accordance with departmental policies and procedures.
• Maximise sales revenue by approaching enquiries with a sales attitude, taking action on any upsell opportunities.
• Ensure the accurate administration of all bookings and related correspondence.
• Ensure that all reservations have the necessary billing instructions / method of payment.
• Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate.

 

Selection Criteria:

• Relevant Qualification  (preferred but not required)
• Preferably have minimum of 1 year in this role or similar role
• Excellent interpersonal and communication skills.
• Self-Confident, positive attitude and is able to work independently or as team work and can work with minimum supervision.
• Must be committed to professionalism, possesses good work values and has integrity
• Passion for delivering great service and willingness to learn new things and work as part of a wider hotel team.

 

Salary:

 

How to Apply

Apply by:

Email

 

Contact Person:

Mr Ramzy Shibany

 

Contact Phone:

 

Email to send applications to:

rshibani@warwickhotels.com

 

Postal Address or location to apply in person:

 

Website:

 

How to apply - more information:

 For further information on the above job please contact the employer directly.

 

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