10 January, 2022

Operations Manager

Messy Haos


Port Vila


Due Date: 




Full time or part time, Open or fixed contract


Organisation Description: 

About Us
Messy Haos provides children from diverse heritage with opportunities to learn about themselves, other people and the world in a space to call their own. Through hands on, interactive and participatory activities and adventures, we nourish children's minds and spark imagination. Messy Haos supports the emotional and cognitive grown of families by giving them opportunities to share ideas through play and discovery. We value personal development, education and personal growth.


Job Desctiption:

Purpose of Position
As Operations Manager, reporting to the Managing Director, you will be a critical member of the Operations team focused on running a smooth and safe facility for excellent visitor experience. You play a key role in the daily operations of the facility – ensuring a smooth admissions process, overseeing operation of the point-of-sale system, ensuring the operations team are providing visitors with exceptional customer service during their visit, and supporting the finance, bookings and maintenance staff. Competitive salary, flexible working hours. Full time or part time.


Selection Criteria:

• 5+ years experience managing employees
• 10+ years in customer service skills
• 5+ years in cash handling experience and knowledge of POS systems
• 5+ years experience using financial management systems, managing accounts and presenting financial/budget information
• Experience in advertising
• Proven ability to handle confidential information.

• Great interpersonal skills and ability to work well with a diverse customer base
• Excellent written and communication skills, preferably in English. Bislama and French desirable
• Excellent organizational skills, including an ability to multitask and proactively follow through on projects
• Ability to be a role model of customer service, demonstrate flexibility and manage staff in a fast-paced environment where demands often change
• Ability to hold staff accountable for following policies and guidelines
• Self-starter able to take charge of a task once assigned, but welcoming of feedback from all staff and open to adaptation for the betterment of Messy Haos
• Strong team player: able to engage with diverse staff to gather, make sense of and use programmatic and financial information for effective and strategic operations

• Bachelor's Degree in business, Human resources, Accounting, or another related field. Relevant work experience may substitute.
• Certificate in accounting (desired)
• Valid First Aid and CPR Certificates are a plus (desired)
• Must obtain police clearance (locally if a Vanuatu resident, internationally if not a citizen or resident)



Competitive Salary


How to Apply

Apply by:



Contact Person:

Nancy Miyake


Contact Phone:

(678) 24327


Email to send applications to:



Postal Address or location to apply in person:




How to apply - more information:

Cover letter, CV, 3 Character References, Police Clearance

 For further information on the above job please contact the employer directly.


Don't miss a job get the wokikik email