26 April, 2018

Reservation and Accounts Officer

Fatumaru Lodge
Port Vila

Due Date
4 June 2018  - EXTENDED- 

Part Time

Organisation Description
Fatumaru Lodge is boutique hotel that prides itself in great customer service. The Lodge is staffed by a small, but busy team.

Job Description
This is a part-time position that is only open to Ni-Vanuatu candidates. 5 years minimum professional experience is required. This role answers directly to the Hotel Manager and the Hotel Owners as required. Whilst this is not a management position, the role requires managing information and procedures that are crucial to the operation of the hotel. As such, only candidates who can clearly demonstrate their abilities will be considered.

• Responding to guest enquiries over the phone and via email.
• Entering, adjusting reservations on hotel management program
• Greeting, checking in and checking out guests
• Creating invoices using accounting software
• Assist the hotel manager as required
• Assist with various other office and site tasks such as taking inventories and tidying.
• Regularly  using excel spreadsheets to summarize information between manager and owners
Selection Criteria
Minimum Requirements:
• Education: Year 12 or more
• Available to work Saturdays, Sundays and Public holidays as required.
• Outgoing and cheerful, nice manner with people.
• Neat and tidy appearance
• Reliable with a good work ethic and very honest.
• Excellent spoken and written English, good verbal/spoken French will be a plus.
• Advanced skills in using Microsoft Excel and Outlook.
• Advanced accounting software skills (Xero experience is a bonus)
• Excellent attention to detail.
 The following abilities will be assessed via interview:
• Understand guest’s / travel agent’s requests
• Understand pricing and rates
• Understand distribution channels & associated price levels
• Understand accounting principles
• Capacity to be rigorous
• Capacity to be productive
• Ability to analyse information and summaries clearly
40,000 – 60,000 salary, part-time, depending skills and previous experience.

How to Apply
Apply by:
In person

Contact Person
Rae ERNST, hotel manager

Contact Phone Number
(678) 23456

E-mail to send applications to

Postal Address or location to apply in person
Apply in person to Fatumaru Lodge reception.
Fatumaru lodge is located in Central Port Vila, on the Lini Highway, between Van Ag Supplies and Tanna Russet Plaza- opposite side of the road

Website to Obtain Further Information

How to apply - more information
Applications MUST include: • a letter of introduction, • a curriculum vitae that includes employment history • along with the names and phone numbers of three CURRENT/RECENT referees

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.