03 February, 2020

Operation Manager

SPBD Microfinance(Vanuatu)Ltd
Port Vila

Due Date:

Full time

Organisation Description: 
The Operation Team is set up to carry out SPBD's mission to fight poverty through the provision of business training, unsecured credit and ongoing guidance and motivation to low-income women of Vanuatu. The Team is responsible to grow the loan portfolio while balancing both portfolio quality and client outreach considerations. The Relationship Team is the public face of SPBD, handles the credit relationship between SPBD and members and ensure members' business success

Job Desctiption:
The Operation Manager's job is to lead SPBD's lending operations and supervise all lending staff. The OM ensures that SPBD is client-focus and client-responsive. The OM ensures that SPBD stay focus on serving the poor, achieving outreach objectives and keeping the loan portfolio healthy

Reports to: The General Manager.

Supervises: Center Managers/Team Leaders/Branch Manager

• Evaluate and approve loan applications
• Ensure proper application and compliance of credit policies
• Promote SPBD credit outreach program
• Monitor, enhance and manage portfolio quality
• Promote and ensure customer satisfaction
• Manage Branch Managers / Team Leaders /Loan Officers(Centre Managers) and their workload
• Recruit, hire and develop staff
• Planning, product development and reporting
• Public relations
• Cover for other Loan Officers in their absence
• Attend training sessions, seminars and other functions as approved by the President or the General Manager
• Assume other duties as directed by the President or the General Manager from time to time.

Selection Criteria:


How to Apply
Apply by:
In person

Contact Person:

Contact Phone:
(+678) 22750

Email to send applications to:

Postal Address or location to apply in person:
1st Floor Pilioko House,
Port Vila


How to apply - more information:
Application letter, CV and 2 references from the last two employers
 For further information on the above job please contact the employer directly.

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