06 November, 2020

Experienced Waitress / Waiter

The Espiritu Hotel


Luganville, Santo


Due Date: 




Full Time


Organisation Description: 

The Espiritu is a small boutique hotel located in the center of Luganville town in Santo. Managed by two brothers for the last 10 years, The Espiritu has grown to become one of the busiest and preferred accommodation provider for our wide range of clienteles domestically and abroad.


Job Desctiption:

• Deliver excellent customer service at all times
• Greet all customers with fast, friendly, personalized service
• Present menus to customers and answer questions about menu items, daily specials, make
recommendations upon request
• Ensure all preparations required for breakfast, lunch, dinner & special events are completed
efficiently and on time to ensure a streamlined service.
• Take orders and repeat back to customer to confirm order before entering into POS
• Serve and present beverages, quickly and efficiently
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Accurately enter sale orders into cash register and count back change to customers in a
courteous and friendly manner
• Clean tables or counters after customers have finished dining
• Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times
• Perform cleaning duties, such as sweeping and mopping doors, dusting and taking out rubbish and
• Assisting other departments when possible and required, and within your capabilities


Selection Criteria:

• Min 2 years work Experience in a leadership role eg. supervisor or restaurant manager
• Excellent verbal and written communication skills
• The ability and confidence to make decisions on the spot
• Previous experience using POS systems and EFTPOS machines
• Confidently speak in English and/or French
• Well-presented and adhere to the Hotels grooming and uniform code.
• Provide guests with information about local areas, including giving directions (training provided)
• Ability to make a range of coffees – flat white, late, cappuccino, espresso, short black etc
• Have a strong understanding of the spirits used in the bar
• Strong knowledge of ingredients and methods for making popular cocktails



Above minimum wage and pending experience


How to Apply

Apply by:

In person


Contact Person:

Simon Leung


Contact Phone:


Email to send applications to:



Postal Address or location to apply in person:

The Espiritu Hotel
P.O Box 133
Luganville, Espiritu Santo





How to apply - more information:

C.V and References

 For further information on the above job please contact the employer directly.


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