10 December, 2018


This is a special free ad meant to be for positions for young people with limited experience and offer on the job training.


Due Date
21 Dec 2018


Organisation Description

Job Description
A fantastic opportunity has arisen for an Outlets Manager to lead operations in our 3 bars. The main purpose of this role is to manage all aspects of the Outlets including the selection, development and performance management of colleagues, optimizing profits and increasing sales.
Your main duties will include the following:

Monitors effectiveness of workflow & Sequence of Service during service periods and provides hands-on support as and when required. To action changes when needed.
Closely monitors the cashiering function of the outlet to ensure compliance with Cashiering Procedures and support spot audits.
Monitors customer satisfaction and respond to customer feedback and complaints ensuring JI & MJ procedures for CSI and Complaint Handling are followed.
Maintains & actively use a epicure to capture customer details/ history and other strategies that assist in guest recognition.
Advises the F&B management of any improvements needed in relation to restaurants operation including updates to SOPs or addition/ deletion of SOPs.
Actively implements strategies to increase the market share for the Outlet.
Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.
Ensures that colleagues are aware of the relevance and importance of their activities and how they contribute to the department
Objectives detailed in the F&B Department Performance Plan.
Determines the necessary competence for colleagues and provide training or other actions to satisfy these needs.
Provides constant coaching, counselling and discipline to colleagues to ensure their capability to meet the needs of the customer and the organization.
Ensures manning and competence level of selected colleagues is sufficient for the department to meet the needs of the organization and customer.
Selection Criteria
About You
In order to be considered for this role you will have gained a diploma or equivalent in Hotel Management from an internationally recognized institution. A minimum of 3 years experience working in bars in a management role is essential and Mixologist background is a ++++
You will already have demonstrated your ability to deliver great commercial results and to manage and inspire a great team.
You will also possess experience of working with diverse cultures and have very good written and verbal English language skills. Proficiency in computer software systems such as MS Office is essential.

How to Apply
Apply by:

Contact Person
Human resources

Contact Phone Number
Not Stated

E-mail to send applications to

Postal Address or location to apply in person
Not Stated

Website to Obtain Further Information
Not Stated

How to apply - more information
Not Stated

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.