25 May, 2018

Customer Service Representatives

Bank South Pacific (Vanuatu) Limited
Port Vila & Lakatoro, Malekula

Due Date
1 Jun 2018

Full Time

Organisation Description
Bank South Pacific (BSP) is a modern and energetic bank with the largest branch, rural and electronic banking networks in Papua New Guinea, Fiji, Solomon Islands, Cook Islands, Samoa, Tonga and Vanuatu. BSP is committed to providing the highest level of service combined with market leading financial solutions to our corporate and retail customers.
We are pleased to announce that Bank South Pacific (Vanuatu) Limited will expand its Retail Banking Services and is now looking for experienced and competent individuals to fill in the position of Customer Service Representative for its Malekula and Port Vila Second  branch. Reporting directly to the Head of Retail and Marketing, the successful applicant must demonstrate a high standard of professional support to the Retail Team in each location.

Job Description
• Provide accurate information on the bank's products and services to customers
• Proactively engage customers at every opportunity to identify immediate and long term needs
• Escalate and follow-up customer issues and complaints
• Use appropriate technologies and processes to ensure accurate and timely processing of customer enquires
Selection Criteria
• Previous customer service experience with a track record of exceeding customers’ expectations
• Banking product knowledge and must be innovative, show initiative and desire to learn
• Well-developed communication skills, including being fluent in Bislama and English both Written and Verbal (French an advantage)
• Demonstrate an ability to develop strong partnerships with Customers
• Driver’s license desirable
Not Stated

How to Apply
Apply by:

Contact Person
Carol Veremaito

Contact Phone Number
Not Stated

E-mail to send applications to

Postal Address or location to apply in person
Not Stated

Website to Obtain Further Information
Not Stated

How to apply - more information
Not Stated

Source: Direct from the employer
For further information on the above job please see the source or contact the employer directly.