22 November, 2017

7282 Front Office Clerk

Iririki Island Resort & Spa

Hotel, Restaurant & Tourism
Port Vila, Vanuatu
Job Hours:
Due Date

Job Description:

    Iririki Island Resort & Spa is seeking a suitable candidate to appoint for the above position.
    Reporting to the Front Office Manager, the duties for this role will include:
  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience
  • To build a good rapport with all guests professionally
  • To deal with guests requests to ensure a comfortable and pleasant stay
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible
  • Responsible for accurate and efficient accounts and guests billings
  • Manage the Reception Cash float and ensure it is balance at the end of shift
  • Assist in keeping the resort reception area clean, neat and tidy at all times
  • To undertake general office duties, including correspondence, emails, filing and switchboard and to ensure the smooth running of the reception area
  • To keep up to date with room prices and specials to provide accurate information to guests
  • Report any maintenance issues, breakage or cleanliness problems to relevant department Supervisors/Managers
  • Ensure a smooth handover to the next shift.
    The successful candidate will have the following attributes:
    • Previous experience in similar role is essential
    • High standard of presentation and communication
    • Proficiency in Room Master PMS (Preferred)
    • Attention to details and ability to work under less supervision
    • Reliable and ability to work under pressure
    • Excellent interpersonal skills, including a pleasant telephone manner
    • Good administrative skills and a team player.


      Not Stated


      Not Stated

      How To Apply:
      Applications close 30th November 2017.
      Applications to be made in writing to;
      Human Resource Officer
      Iririki Island Resort & Spa
      PO Box 230
      Port Vila
      Contact Person:

      Human Resource Officer


      Not Stated
      Human Resource Manager, Iririki Island Holdings Limited, PO Box 230, Port Vila, Vanuatu


       Not Stated
                   22-November-17 Direct From Employer

      For further information on the above Vanuatu job please see the source or contact the employer directly.