15 November, 2017

7268 Regional Head Northern Islands

Telecom Vanuatu Limited

Santo, Vanuatu
Job Hours:
Not Stated
Due Date

Job Description:
Telecom Vanuatu Limited is seeking for a Regional Head Northern Islands to be based in Santo. 

Your primary objective will be to ensure the growth of TVL’s business in the Northern Province. 
To meet this objective your responsibilities will be to:
  • Maintain and expanding TVL’s distribution network of refill vouchers
  • Client relationship management of business customers and major distributors to ensure satisfaction with TVL’s products and services and retention
  • Coordinate the Technical team and Commercial teams from Business and Consumer markets in the fulfillment of services to customers by setting goals, timelines, monitoring progress towards goals, support for team members and conflict resolution if any
  • Coordinate the Santo Retail and Distribution team to ensure customer satisfaction with our products and services. This includes ensuring:
  • Coordinate events such as road shows for the sale of TVL’s products and services to generate business growth
  • Coordinate TVL sponsored events such as carnivals which promotes the TVL brand to the Communities and business stakeholders
  • Be the ambassador of the TVL brand at business events to promote business
  • Coordinate the implementation of marketing campaigns
  • Ensure TVL’s branding and marketing signage installed at various locations are adequate, properly maintained and current.
You will coordinate the following teams to ensure timely delivery of services and superior customer experience:
  • Technical and Line Plant teams
  • The Distribution team
  • The retail team
  • The Corporate Sales team.
      1. Knowledge & Qualification 
      • Business school or university master diploma in business/marketing or equivalent
      • At least ten years of successful, direct experience in B2C sales and B2B within Telecom Industry
      • Basic technology on RAN, Copper, Fibre and Nano technology 
      2. Skills & Experiences
      • Experience in fixed and mobile telecommunications services environment
      • Experience in managing teams and conflict resolution
      • Experience in client services
      • Experience in report skills
      • Excellent oral and written skills in English and Bislama. French is preferable
      • Must be able to work under pressure.
      • A valid driver’s license 
      3. Personal characteristics
      • Reliable and deliver your responsibilities with diligence
      • Achievement oriented to deliver on business strategies and targets
      • Proactive in all aspects of engagement for work
      • Analytical and find solutions to business problems
      • Make decisions within delegated business limits.


              Not Stated


              English, French, Bislama

              How To Apply:

              Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu on or before Thursday 30TH November, 2017.

              Contact Person:

              Valerie Dinh


              (+678) 22185
              HR Coordinator, PO Box 146, Port Vila, Vanuatu



               Not Stated
                           15-November-17 Direct from Employer

              For further information on the above Vanuatu job please see the source or contact the employer directly.