11 January, 2018

7358 Front Office Receptionist

Mangoes Resort

Industry: 
Hotels, Restaurants & Tourism
Location: 
Port Vila, Vanuatu
Job Hours:
Not Stated
Due Date
21-Jan-18



Job Description:
Mangoes Resort is looking for an experienced Front of House Receptionist.  If you have great customer service skills, previous reception experience and are able to work on weekends, we would like to meet you.

The job will entail:
  • Checking guests in and out of the Resort
  • Answer various questions from guests 
  • Liaise with housekeeping
  • Arranges transfers for guests
  • Compute bills collect payment and make change for guests  
  • Be able to work weekdays and weekends
  • Perform other duties as assigned
  • Good telephone manner.
Criteria:
Preference will be given to applicants with the following:
  • Must have at least 3 years of previous experience in front office environment
  • Possess good interpersonal and communication skills 
  • Be willing to work long hours during busy period
  • Be punctual and trustworthy
  • Be willing to learn new tasks
  • Well presented with friendly personality 
  • Have the ability to work with less supervision
  • English and French speaking.

        		Salary:

        Not Stated

        		Language:

        		English, French

        		How To Apply:
        Please send CV’s to
        Attn - Operations Manager – mangoes@vanuatu.com.vu
        Only successful applicants will be contacted.

        		Contact Person:

        Operations Manager

        		Phone:

        		(+678) 24923
        Address: 
        Mangoes Resort, PO Box 862, Port Vila, Vanuatu

        		Email:
        Website:
         www.mangoesresort.com
        ______________________________________________________________
        Source:
                      11-January-18 Direct from Employer

        		For further information on the above Vanuatu job please see the source or contact the employer directly.

        7357 Customer Excellence Team Leader

        Telecom Vanuatu Limited

        Industry:
        Telecommunications
        Location: 
        Port Vila, Vanuatu
        Job Hours:
        Not Stated
        Due Date
        18-Jan-18




        Job Description:
        Telecom Vanuatu Limited is seeking for a Customer Excellence Team Leader to be based in Port Vila.

        Missions
        The Customer Excellence Team Leader will be also responsible for the end to end customer service and ensuring customer satisfaction at all level.
        1. Implementation of sales and after sales process
        2. Centralization and Follow up of all customer complaints
        3. Provide daily/weekly/monthly reports on customer complaints management and call center performance.
        Activities
        • Manage efficiently the Customer Excellence activities
        • Responsible for the day to day running of Customer Excellence operations
        • Planning and operations of Customer Excellence business including inbound and outbound services
        • Develop targets related to all services provided by Customer Excellence as per company objectives
        • Identify new profitable and exciting channel to Market the organization products and services.
        • Create an outbound sales, marketing and market research unit
        • Coach and drive the supervisors and Customer Excellence team to ensure consistent delivery of services
        • Generate daily, weekly and monthly reports on all Customer Excellence services outbound and inbound call
        • Generate monthly reports for internal and external clients on Customer Excellence efficiency, staff performance and profitability of operations
        • Manage a team of about 20 agents
        • Monitor the level and quality of service and sales
        • Manage promotion events in the contact centers / direct sales along with the company's scheduled events
        • Participate in the hiring, developing, training, and motivation of his/her team
        • Evaluate the performance of individual subordinates and coordinate with other channels to ensure conformity and alignment with the overall company strategy
        • Carry out any cognate duties. 
            Criteria:
            Competences:
            1.  Qualification & Experience 
            • University graduate in Telecommunication Engineering or Business Management
            • Or at least 3 years’ experience in similar position
            2.  Skills
            • People management/ direct sales within a telecom customer service and sales environment
            • Very good communication and interpersonal skills to the degree of influencing others
            • High level of customer orientation to the degree of understanding and also anticipating customer needs
            • Ability to work under pressure to achieve required sales targets and customer care objectives
            • Excellent coaching and leadership skills to the level of influencing subordinates to have a sense of ownership for what to do
            • Very good planning and organizing skills
            • Decision making & problem solving skills
            • Computer skills and ability to work on TVL Systems
            3.  Personal characteristics
            • Ability to fast learn and adapt
            • Ability to work under stressful situation
            • Honest
            • Availability in emergencies
            • To work closely with multiple team
            • Reliable
            • Adaptability.

            		Salary:

            Not Stated

            		Language:

            		English, Bislama, French

            		How To Apply:

            Interest applicants for the above position may send in their application and CV addresses to HR Coordinator, PO Box 146, Port Vila, or valerie.dinh@tvl.net.vu before on 18TH January 2018.

            		Contact Person:

            Valerie Dinh

            		Phone:

            		(+678) 22185
            Address: 
            HR Coordinator, PO Box 146, Port Vila, Vanuatu

            		Email:

            		valerie.dinh@tvl.net.vu


            Website:
             www.tvl.vu
            ______________________________________________________________
            Source:
                        11-January-18 Direct from Employer

            		For further information on the above Vanuatu job please see the source or contact the employer directly.

            7356 Manager

            Vate Industries

            Industry:
            Hardware & Manufacturing
            Location: 
            No.2, Port Vila, Vanuatu
            Job Hours:
            Not Stated
            Due Date:
            01-Feb-2018



            Job Description:
            The company is looking for a qualified and experience person for the position of office Manager.

            Criteria:
            • Highly Qualified Professional in Civil Engineering & Substantial Knowledge in Management Functions within our office at N# 2
            • And be able to take care of our Engineering works.

                  		Salary:

                  Salary is to be discuss at the Interview.

                  		Language:

                  		Not Stated

                  		How To Apply:
                  Please send your CV with details of past employment history. 
                  Only experienced applicants need apply.

                  		Contact Person:

                  Not Stated

                  		Phone:

                  		Not Stated
                  Address: 
                  Vate Industries LTd, Pare, Nambatu, PO Box 130, Port Vila, Vanuatu

                  		Email:
                  receivable@vateindustries.com.vu
                  Website:
                   Not Stated
                  ____________________________________________________________
                  Source:
                              11-January-18 Direct from Employer

                  		For further information on the above Vanuatu job please see the source or contact the employer directly

                  7355 Resort Watersports Attendant

                  Poppys on the Lagoon

                  Industry:
                  Hotel, Restaurant, Tourism
                  Location: 
                  Port-Vila, Vanuatu
                  Job Hour:
                  Full-time
                  Due Date:
                  Not Stated




                  Job Description:
                  Poppys on the Lagoon has a full time position for Watersports Attendant. 

                  Criteria:
                  • The successful applicant must have previous experience in the operation of resort watersports activities and knowledge/care of equipment
                  • Applicant must have excellent customer relations.

                        		Salary:

                        Not Stated

                        		Language:

                        		Not Stated

                        		How To Apply:
                        Please send your CV with details of past employment history. 
                        Only experienced applicants need apply.

                        		Contact Person:

                        Sydney

                        		Phone:

                        		Not Stated
                        Address: 
                        Poppys on the Lagoon Resort, PO Box 920, Port Vila, Vanuatu

                        		Email:
                        manager@poppys.com.vu
                        Website:
                         Not Stated
                        ____________________________________________________________
                        Source:
                                    11-January-18 Direct from Employer

                        		For further information on the above Vanuatu job please see the source or contact the employer directly

                        7354 Resort Driver

                        Poppys on the Lagoon

                        Industry:
                        Hotel, Restaurant, Tourism
                        Location: 
                        Port-Vila, Vanuatu
                        Job Hour:
                        Full-time
                        Due Date:
                        Position Closed



                        Job Description:
                         Poppys on the Lagoon has a full time position for Resort Driver.

                        Criteria:
                        • The successful applicant must have previous experience as a resort driver & hold a valid drivers Licence.

                              		Salary:

                              Not Stated

                              		Language:

                              		Not Stated

                              		How To Apply:
                              Please send your CV with details of past employment history. 
                              Only experienced applicants need apply.

                              		Contact Person:

                              Sydney

                              		Phone:

                              		Not Stated
                              Address: 
                              Poppys on the Lagoon Resort, PO Box 920, Port Vila, Vanuatu

                              		Email:
                              manager@poppys.com.vu
                              Website:
                               Not Stated
                              ____________________________________________________________
                              Source:
                                          11-January-18 Direct from Employer

                              		For further information on the above Vanuatu job please see the source or contact the employer directly
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