23 November, 2023

Hotel Manager

Fatumaru Lodge


Port Vila


Due Date: 




Full Time


Organisation Description: 

Fatumaru Lodge is an award-winning 3.5-star waterfront boutique hotel located in Central Port Vila, Vanuatu, South Pacific. We have 11 self-catering apartments and a team of 8 ni-Vanuatu staff to operate our busy hotel, which runs on an average of 80% occupancy. We work to exceed guest expectations at every opportunity and provide an excellent level of guest service while maintaining a quiet & peaceful atmosphere. Guests love the relaxed island feel that comes from our central, yet secluded location and the attention and care given by our team.

While it is a small operation ,it is a highly performing, highly digital technology and reputation driven operation.


Job Desctiption:

Fatumaru Lodge is looking for an experienced leader to fill the role of Hotel General Manager. We are looking for a positive person with high standards, attention to detail and the ability to lead a team to run the business at its optimum efficiency. Living on a small island means many of the usual resources available in larger countries or cities are unavailable, so forward planning and advanced problem-solving skills are essential.

The role is primarily responsible for Hotel Management (including marketing, reservations & sales), Human Resources, Hotel Operations and Accounting Supervision. While local candidates are preferred, a work permit with residency and onsite accommodation can be provided to the successful candidate.

About the role:

- You will draw on your passion, initiative, drive, and strategic approach to deliver an excellent customer care and reputation.

- Manage the day-to-day profitability, presentation, and operation of the property, including overseeing maintenance.

- Manage sales and marketing, including implementing promotions to increase sales and strive to meet monthly KPIs and budget

- Supervise purchasing and cost accounting, as well as cash and inventory management

- Developing and managing the property team to reach their highest potential, overseeing rostering, recruitment, payroll and training, including upskilling your local counterpart to be a future deputy hotel manager.


Selection Criteria:

To be successful, you will ideally have the following experience:

- Tertiary qualification in Hospitality/ Business Management

- Operational and financial management experience within a hotel

- Computer literacy, including hospitality technology

- Demonstrated strategic and operational leadership experience,

- A proven track record of maintaining excellent product and service standards.

- Demonstrated ability to develop and maintain solid working relationships with guests, staff and owner.

- Excellent English verbal, written and interpersonal communication skills

- Demonstrated commitment to continuous improvement and learning, especially using digital technology.

- A positive and energetic attitude

- An infectious passion for delivering a memorable guest experience and curating the loyalty of guests




How to Apply

Apply by:



Contact Person:

Ebonie Rose


Contact Phone:


Email to send applications to:



Postal Address or location to apply in person:





How to apply - more information:

Please submit your CV with a memo explaining your interest and fit for the Job.

 For further information on the above job please contact the employer directly.


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