| ANZ Bank (Vanuatu) Limited |
| | Industry: |
| | Banking and Financial Services |
| | Location: |
| | Port Vila, Vanuatu |
| | Job Hours: |
| | Not Stated |
| | Due Date: |
| | 23-Nov-11 |
| | Job Description: |
| | As one of Vanuatu's most recognized brands, ANZ is renowned for its staff professionalism and service excellence across Australia and the Pacific region. Duties and responsibilities: |
| | 1) Responsible for providing our signature priority bank customers with exceptional service standards at all times and ensuring all their transactional and sales needs are identified and met |
| | 2) Cultivating a strong customer relationship and building customer loyalty through consistent and timely service to meet customer needs |
| | 3) Ensuring that the highest quality of service is offered in the signature priority bank premises at all times |
| | 4) Exercising a service level discretion by providing quality service as per the "signature priority bank" service proposition |
| | 5) Acting as the liasion for formal feedback via customers and SPB relationship manager and specialist establish/maintain sound, collaborative working relationships with all stakeholders |
| | 6) Ensuring customers request are actioned within agreed time frame & number of processing errors |
| | 7) Assisting with the sales & service/account opening documentation completeness in accordance with banking policies and procedures. |
| | Interested applicant must possess the following: |
| | Criteria: |
| | - Demonstrated relevant tertiary education qualifications; Minimum of 3 years in an equivalent customer care role in a financial or international corporate organization; Previous experience with |
| | demonstrated superior performance in assisting and managing a customer base is preferred; Sound working knowledge of all ANZ products and services is preferred |
| | - Sales skills and understanding of sales culture preferably acquired in the financial services sector; General PC literacy and keyboard skills; Demonstrated high level interpersonal and |
| | - Thorough knowledge of bank procedures, products and services; Tri-lingual is preferred (english, french, bislama). |
| | Salary: |
| | Not Stated |
| | Language: |
| | Bislama, English, French |
| | _________________________________________________________________ |
| | How To Apply: |
| | Interested applicants are invited to please submit your application and resume with 3 references to the mail or email address below. |
| | Contact Name: |
| | Not Stated |
| | Phone: |
| | Not Stated |
| | Email: |
| | hrvanuatu@anz.com |
| | Address: |
| | The Human Resources, ANZ Bank (Vanuatu) Limited, PMB 9003, Port Vila, Vanuatu |
| | Website: |
| _________________________________________________________________ |
| Source: |
| | 16-Nov-11 | Daily Post |
| Source Website: |
| | For further information on the above Vanuatu job please see the source or contact the employer directly. |
