| Vanuatu National Provident Fund (VNPF) |
| | Industry: |
| | Banking and Financial Services |
| | Location: |
| | Port Vila, Vanuatu. |
| | Job Hours: |
| | Not Stated |
| | Due Date: |
| | 22-Aug-14 |
| | Job Description: |
| | The Vanuatu National Provident Fund (VNPF) is a body established by the Vanuatu National Provident Fund Act CAP 189 to provide for a member contributions to and the payment of members benefits out of the Fund. |
| | Are you motivated, driven to excel, a strategic thinker, passion for excellent customer service, a team player and be part of a business that protects and maximizes the Funds retirement benefits for its members?... Then we have exciting career opportunities for you! |
| | The Fund is now seeking to recruit for its Head Office in Port Vila, a suitably competent and proven person for the position of Customer Services Officer. This is a demanding position requiring a person of good character, positive attitude and be motivated at all times serving different types of customers. |
| | Customer Services Officer |
| | The successful person will join a group of other experienced officers serving members and employers through out Vanuatu and provide assistance to other staff of the Fund. He/she will be required to demonstrate mature character, firm dedication and precision, and performance for quality output. This position reports directly to the Manager, Member Services Department. |
| | Key Outputs: |
| | - Deliver excellence in Customer Service; Demonstrate multiskilling to deliver quality output; Provide reports to department head; Accountable to members; Comply with policies and procedures; Consistent with the VNPF Act; |
| | Key attributes and requirements: |
| | - Demonstrate excellent Customer Service Skills with good verbal and written communications skills; |
| | - Ability to work under pressure with high standard outputs; |
| | - Be able to demonstrate a teamwork; |
| | - Consistent in reporting; |
| | - Be able to obtain multiskilling; |
| | - Provide sound knowledge in procedures and timeframes on member enquires under the Act; |
| | - Maintain good office records and filing; |
| | - Must maintain high professional work ethics; |
| | Vanuatu National provident Fund is an equal opportunity employer, and both males and females are encouraged to apply.section of the |
| | For a copy of the detail job description of this position, please contact the Human Resources |
| | Qualifications and Skills: Fund on phone 23808 ext; 160 or by email to: Linges.Jones@vnpf.com.vu |
| | Criteria: |
| | - Good verbal and written communication skills; |
| | - Good computer skills; |
| | - Demonstrated in-depth understanding and appreciation of VNPF Act, policies and procedures; |
| | - Demonstrate ability to maintain strict confidentiality; |
| | - Be able to work in a Team; |
| | - Preference will be given to anyone with at least 3 years' experience in Customer Service or a similar position of responsibility. |
| | Salary: |
| | An attractive salary commensurate with qualifications, experience and abilities would be negotiated with the successful candidate. |
| | Language: |
| | Not Stated |
| | ______________________________________________________________ |
| | How To Apply: |
| | All applications must be address to the address provided below. |
| | Contact Name: |
| | The General Manager |
| | Phone: |
| | +678 23808 |
| | Email: |
| | Linges.Jones@vnpf.com.vu |
| | Address: |
| | The General Manager, VNPF, PO Box 420, Port Vila, Vanuatu. |
