
  Iririki  Island Resort & Spa
  Location: 
  Iririki Island Resort & Spa, Port Vila
   
  Due Date: 
  06-03-2024
   
  Type: 
  Fulltime
   
  Organisation Description: 
  Our Mission is to provide to all our guests an unparalleled experience by  delivering exceptional service in an atmosphere of luxury, relaxation and  respect for the environment, while at the same time providing our employees with  exceptional training, a career path and job security.
   
  Job Desctiption:
  Iririki Island Resort & Spa is seeking a suitable candidate to fill in  the role of Receptionist and to report
  to the Reception Manager, the duties for this role will include:
  
  	To undertake front of house duties, including meeting, greeting and  attending to the needs of guests, to ensure a superb customer service  experience. 
  	To build a good rapport with all guests professionally. 
  	To deal with guests requests to ensure a comfortable and pleasant stay.
  	To assist in dealing with customer complaints in an effective and courteous  manner, providing or seeking solutions as quickly as possible. 
  	Responsible for accurate and efficient accounts and guests billings
  	Manage the Reception Cash float and ensure it is balance at the end of  shift. 
  	Assist in keeping the resort reception area clean, neat and tidy at all  times.
  	To undertake general office duties, including correspondence, emails, filing  and switchboard and to ensure the smooth running of the reception area. 
  	To keep up to date with room prices and specials to provide accurate  information to guests. 
  	Report any maintenance issues, breakage or cleanliness problems to relevant  department Supervisors/Managers. 
  	Ensure a smooth handover to the next shift. 
  
   
  Selection Criteria:
  The successful candidate will have the following attributes:
  
  	Previous experience in similar role is essential 
  	High standard of presentation and communication 
  	Proficiency in Room Master PMS (Preferred) 
  	Attention to details and ability to work under less supervision
  	Reliable and ability to work under pressure 
  	Excellent interpersonal skills, including a pleasant telephone manner
  	Good administrative skills a team player 
  
   
  Salary:
     
  How to Apply
  Apply by:
  Email
Post
   
  Contact Person:
  Nemi Naparau
   
  Contact Phone:
  (678) 35060
   
  Email to send applications to:
  ea@iririki.com
   
  Postal Address or location to apply in  person:
  Applications close 06th March, 2024
  
  Applications to be made in writing to;
  Human Resources Department
  Iririki Island Resort & Spa
  PO Box 230
  Port Vila,
  Vanuatu
  ea@iririki.com
  
   
  Website:
  
   
  How to apply - more information:
  Applications close 06th March, 2024  Applications to be made in writing  to; Human Resources Department Iririki Island Resort & Spa PO Box 230 Port  Vila, Vanuatu ea@iririki.com
   For further information on the above job  please contact the employer directly.
   
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