Ministry of Agriculture

https://dailypost.vu/classifieds/job/ministry-of-agriculture/pdfdisplayad_a3013120-bf1d-11ea-a43e-6be264d4d061.html


Ministry of Agriculture
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Vanuatu Ferry Limited

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Vanuatu Ferry Limited
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Ministry of Justice and Community Services

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Ministry of Justice and Community Services
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Department of Women’s Affairs

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Department of Women’s Affairs
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Ministry of Infrastructure and Public Utilities (MIPU)

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Ministry of Infrastructure and Public Utilities (MIPU)
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Vanuatu Health Program

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Vanuatu Health Program
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Insurance Consultant

Tower Insurance Vanuatu
Location: 
Port Vila

Due Date:
10-07-2020

Type: 
Full time

Organisation Description: 
Tower Insurance Vanuatu provides general insurance solutions for both domestic and commercial customers

Job Desctiption:
What you'll do day to day
Attend to all customer enquiries by accurately identifying the nature of the enquiry and responding in a timely and professional manner in line with policy wordings
Ensure the accurate input, update or alteration of customer records when required, and that all interactions are clearly and professionally noted on customer files using TOWER's in-house systems
All correspondence to customers comply with company standards
Actively manage the customer experience from first point of contact through to satisfactory completion by ensuring customer is kept informed and expectations are set clearly
Resolve customer complaints by attending to issues raised effectively and speedily and adhering to Company escalation procedures
Ensure company integrity is maintained and risk exposure minimised by adhering to Company underwriting procedures for all new business or policy replacements
Proactively work within the company service standards and individual performance levels set for you to ensure your performance is acceptable within these frameworks
Remain up to date with legislative requirements by keeping familiar with Government Acts and any other legislation affecting our business
Ensure optimum retention of customers by attending to their needs promptly
Ensure continuous improvement occurs in all areas by identifying and notifying opportunities to provide better customer service, speed and responsiveness.
Proactively seek and identify opportunities for cross sell or upsell of products and refer to sales for closure
To support the Country Manager on Alliance, Broker and Agency relationships to generate premium growth, and to respond to Partners' requests promptly and professionally, and transacting business within agreed service levels at all times.
Responsible for the day to day processing of banking, proposal forms, endorsements, cancellations, and other requests received from business partners, and credit control management, and monthly bordereau processing.
Perform any additional task as or when requested by your manager
To liaise with customers to promptly resolve their claim in accordance with the wording and company's policies and procedures and respond to their requests through the prompt attention to their individual needs. Liaison with the customer regarding their claims may occur via the phone, the mail or in person.  Professionalism is necessary in all these avenues of customer contact.
In understanding the products offered by TOWER and the needs of the customer, the position holder is also required to identify other opportunities where the relationship with the customer can be further enhanced by seeking cross selling opportunities.  Growth of the customer base whilst retaining existing customers is also a requirement of the role.
Authority exists within the role to make appropriate and timely decisions necessary to ensure standards are met and responsibilities are acted upon, within set authority limits.
Attend to customer claims inquiries as they occur (via the phone, mail and over the counter) by accurately identifying the nature of the enquiry and responding in a timely and professional manner.
Attend to daily mail by reviewing and prioritising tasks in accordance with personal responsibilities and capabilities and undertaking appropriate action.
Ensure all company preferred suppliers adhere to the company's service standards, and to ensure that company preferred suppliers are utilised at all times (unless for specific reasons this is not practical)
Ensure all new claims lodged are loaded against the appropriate policy and are accurately estimated and where required, are referred to Pac Ops claims team
Ensure the escalation of difficult claims or customers to the Country Manager.
Ensure Company integrity is maintained and risk exposure minimised by adhering to Company claims policy.
Ensure regular feedback to customers on the progress of all claims
Ensure the appropriate assessor and/or investigator has been appointed where required
Ensure timely settlement following receipt of all relevant information including final assessor / investigator report.
Manage the claims process for every claim lodged in line with policy wordings and arrange payment as necessary.
Perform any additional claims tasks as or when requested by your manager
Your key measures of success
Speed and efficiency of customer interactions
Customer care and conversation quality
Process improvements
Adherence to Company business practices
Efficient processing of all transactions
Customer retention
Voice of the customer results
Policy growth


Selection Criteria:
Necessary:
Keyboard skill and computer literacy
Insurance and/or financial services experience
Previous experience in customer sales &service and service delivery roles
Excellent interpersonal techniques
Proven written and verbal communication skills with strong attention to detail
Sound problem solving and analytical capabilities
Self-motivated with time management and organisational abilities
Customer focused with a quality orientation
Team player
Shows integrity and sound judgment

Desired:
Previous demonstrated experience in sales & service delivery roles
Sound administrative skills and attention to detail
Insurance practice and process knowledge desirable
Previous claims processing experience desirable
Product knowledge in the Fire and General Insurance area




Salary:


How to Apply
Apply by:
Email

Contact Person:


Contact Phone:


Email to send applications to:
contactus@towerinsurance.com.vu

Postal Address or location to apply in person:


Website:
www.towerinsurance.com.vu

How to apply - more information:
Resumes only accepted via email - contactus@towerinsurance.com.vu
 For further information on the above job please contact the employer directly.

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DIESEL MECHANICAL ENGINEER - Luganville, Espiritu Santo

Company: Vanuatu Utilities & Infrastructure Limited (a subsidiary of Pernix Group) - Job Type: Full-Time - Excerpt: Vanuatu Utilities & Infrastructure Limited (A Pernix Group Company) is currently looking for suitably qualified and competent Diesel Mechanical Engineer. Qualifications and Experience: Mechanical Engineering qualification Experience on Power Plant Operation and Maintenance (Diesel/Hydro) Can speak and read […]

The post DIESEL MECHANICAL ENGINEER appeared first on Vanuatu Wok.

Source: Van Wok

Air Vanuatu

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Air Vanuatu
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Store Keeper

Ahapi Stationery & General Supplies
Location: 
Port Vila - Bladinier Estate

Due Date:
30-08-2020

Type: 
Full time

Organisation Description: 


Job Desctiption:
Handle day-day sales of the store.

Selection Criteria:
-At least completed USP foundation or has experience using computer skills.
-Smart and honest.
-Has good accounting or money skills.
-Listens well to instructions when given to him/her.

Salary:


How to Apply
Apply by:
Email
Telephone

Contact Person:
Johnny Arnhambat/Anthea Arnhambat

Contact Phone:
(678) 7742464/7354075

Email to send applications to:
antheaarnhambat@gmail.com

Postal Address or location to apply in person:


Website:


How to apply - more information:
ahapistationery@gmail.com
 For further information on the above job please contact the employer directly.

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General Manager

Ahapi Stationery & General Supplies
Location: 
Santo Town

Due Date:
31-08-2020

Type: 
Full time

Organisation Description: 
Private and Locally owned Stationery Business.

Job Desctiption:
Handle day-day management needs of the business.

Selection Criteria:
-High level understanding of MYOB.
-Have a Diploma or any higher education qualification in management/accounting.
-Minimum of 3 years experience in the field of management.
-Ability to prioritise tasks and handle multiple assignments simultaneously.
-Ability to effectively present information and respond to questions from employees, members, suppliers and the general public.
-Hold a valid driver's licence.
-Must demonstrate initiative - ability to think, work, and make independent decisions, based on sound judgment.

Salary:


How to Apply
Apply by:
Email
Telephone

Contact Person:
Johnny Arnhambat/Anthea Arnhambat

Contact Phone:
(678) 7742464/7354075

Email to send applications to:
antheaarnhambat@gmail.com

Postal Address or location to apply in person:


Website:


How to apply - more information:
ahapistationery@gmail.com
 For further information on the above job please contact the employer directly.

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Wanfuteng Bank Vanuatu

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Wanfuteng Bank Vanuatu
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Lotus Day Spa

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Lotus Day Spa
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MARKETING & SALES AGENT - Port Vila, Efate

MARKETING & SALES AGENT

Company: 1NOMO TV Channel

Job Type: Contract

Excerpt: Working as a contracted Marketing & Sales Agent You will receive 15% commission of any sales and sponsorship funding you bring into 1NOMO You will be working with small and big businesses, local film production companies, independent film makers and creating propositions for both Must ...



Source: Van Wok

SAVE THE CHILDREN POSITIONS VACANT - Port Vila. Luganville. Ambae.

Company: Save the Children

Job Type: Contract

Excerpt: An exciting opportunity to know that your work contributes to making the world a better place for children. Contract full-time positions open to Vanuatu citizens and residents THE ORGANISATION: Save the Children is the world’s largest independent child rights development organisation, making a difference to...

SAVE THE CHILDREN POSITIONS VACANT

Source: Van Wok

Golden Port Restaurant

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Golden Port Restaurant
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Coconut Palms Resort & Casino

https://dailypost.vu/classifieds/job/coconut-palms-resort-casino/pdfdisplayad_35138eaa-bb27-11ea-8ff1-cbd2adc923b9.html


Coconut Palms Resort & Casino
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Vanuatu Health Program

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Vanuatu Health Program
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New jobs for the week - 1 July 2020

Job Title	Organisation Name	Due
System Analyst	Vanuatu National Statistics Office	01Jul
Branch Manager - Vanuatu	Tower Insurance	03Jul
Technical Audit Specialist	ARORA Solutions Limited	04Jul
Capacity building for rural energy access-In-country community trainers	Global Green Growth Institute	05Jul	New
SENIOR WOMEN’S ECONOMIC EMPOWERMENT OFFICER	Care International	06Jul
Local consultant	Kaihatsu Management Consulting, Inc.	07Jul	LinkPS
Shop Manager	Ah Pow	07Jul	New
Golf Club Manager	Port Vila Golf and Country Club	10Jul	New
ME&L Consultants	Pacific Women	12Jul
Information Technology (IT) Unit Support Officer	Vanuatu Education Support Program	13Jul	New
Chairperson Central Tenders Board	Ministry of Finance and Economic Management	13Jul	New
Maintenance Officer	Anglican Diocese of Central Vanuatu & New Caleonia	15Jul
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SENIA KIRIKULUM OFISA (RI-ADVETAESMEN) - Port Vila, Efate

Company: Pablik Seves Komisen

Job Type: Full-Time

 Excerpt: ADVETAESMEN BLONG VEKENSI INSAED LONG PABLIK SEVES Pablik Seves Komisen i wantem rikrutum wan man we i gat eksperiens mo i kwalifae blong tekemap olgeta posisen ia: Olgeta infomesen blong Posisen: Ri-Advetaesmen Taetol blong Wok: Senia Kirikulum Ofisa Namba blong post: 482 Gred: PS 6.1 […]

SENIA KIRIKULUM OFISA (RI-ADVETAESMEN)

Source: Van Wok